Order FAQ
Cancellations & Refunds
Due to the nature of our products being custom-made to order, we regret to inform you that we are unable to accept returns. Each item is carefully crafted and printed on demand by a third-party service, ensuring that every piece is unique and tailored specifically to your preferences. We understand that this policy may cause some inconvenience, and we sincerely apologize for any difficulties it may present.
Please read below for more details:
Product Orders Cancellation Policy
Each of our products is crafted specifically for you, ensuring a unique and personalized experience with every order. Should you need to modify or cancel your purchase, simply follow the link included in your confirmation email. We understand that circumstances can change, and you have the flexibility to make adjustments to your order at any point prior to it entering the production phase.
After your items have been produced and dispatched, we regret to inform you that we are unable to process any cancellations or refunds. We understand that this may be disappointing, and we sincerely apologize for any inconvenience this situation may create. Your understanding in this matter is greatly appreciated as we strive to ensure a smooth and efficient delivery process for all our valued customers.
Donations and Tips Cancellation Policy
Please be aware that all donations and tips are treated as definitive contributions, meaning they cannot be canceled or refunded under any circumstances. After you complete your checkout process, we are unable to accommodate any requests for cancellation or reimbursement.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
International Orders
When placing international orders, it's important to be aware that your shipment might incur import taxes, duties, and various customs fees. These charges can differ significantly depending on the destination country, and unfortunately, we are currently unable to provide an estimate for these costs beforehand. To gain a clearer understanding of the customs regulations that apply to your location, we recommend reaching out to your local customs office for detailed information. Should any fees be levied on your package, please note that the responsibility for payment will fall to you.